[Notice & Shipping Policy]
1. Customer Support Notice (고객센터 휴무 안내)
- Holiday Period: October 3 (Sat) - October 5 (Mon) & October 9 (Fri)
- During the holiday period, customer service via phone/chat will be paused. Please leave your inquiries on the Q&A board or contact us via email, and we will assist you sequentially on the next business day.
2. Shipping Guide (배송 안내)
- Orders will be processed and shipped sequentially starting from the next business day after payment confirmation.
- Standard shipping takes approximately 2–5 business days depending on location.
3. Exchange & Return Policy (교환 및 반품)
- Returns/Exchanges must be requested within 7 days of receiving the item.
- Products must be unused, unwashed, and in their original packaging with all tags attached.
- For returns due to change of mind, round-trip shipping fees will be deducted from the refund amount.