Q&A(KR/EN)

πŸ‡°πŸ‡· ν•œκ΅­μ–΄

πŸ“¦ 배솑

Q. 배솑은 μ–Όλ§ˆλ‚˜ κ±Έλ¦¬λ‚˜μš”?
A. μ£Όλ¬Έ ν›„ 1-3 μ˜μ—…μΌ λ‚΄ λ°œμ†‘λ˜λ©°, 배솑은 3-5 μ˜μ—…μΌ μ†Œμš”λ©λ‹ˆλ‹€.

Q. λ°°μ†‘λΉ„λŠ” μ–Όλ§ˆμΈκ°€μš”?
A. ν•œκ΅­ λ‚΄ λ°°μ†‘λΉ„λŠ” β‚©5,000μž…λ‹ˆλ‹€.

Q. κ³΅νœ΄μΌμ—λ„ λ°°μ†‘λ˜λ‚˜μš”?
A. κ³΅νœ΄μΌμ—λŠ” λ°œμ†‘μ΄ μ—†μœΌλ©°, λ‹€μŒ μ˜μ—…μΌμ— λ°œμ†‘λ©λ‹ˆλ‹€.

πŸ’³ 결제

Q. μ–΄λ–€ 결제 μˆ˜λ‹¨μ„ μ‚¬μš©ν•  수 μžˆλ‚˜μš”?
A. μ‹ μš©μΉ΄λ“œ, μ§λΆˆμΉ΄λ“œ λ“± μ£Όμš” 결제 μˆ˜λ‹¨μ„ μ§€μ›ν•©λ‹ˆλ‹€.

πŸ”„ κ΅ν™˜ & ν™˜λΆˆ

Q. κ΅ν™˜ 및 ν™˜λΆˆμ΄ κ°€λŠ₯ν•œκ°€μš”?
A. μƒν’ˆ 수령 ν›„ 7일 이내에 λ¬Έμ˜ν•΄ μ£Όμ„Έμš”. 단, μ‚¬μš©ν•˜κ±°λ‚˜ μ†μƒλœ μ œν’ˆμ€ κ΅ν™˜/ν™˜λΆˆμ΄ μ–΄λ ΅μŠ΅λ‹ˆλ‹€.

πŸ“© 문의

πŸ“§ Email: official.seeya.co@gmail.com
πŸ“Έ Instagram: @seeya_sy

πŸ‡­πŸ‡° English

πŸ“¦ Shipping

Q. How long does delivery take?
A. Orders are dispatched within 1-3 business days. Delivery takes 3-5 business days.

Q. How much is the shipping fee?
A. Standard shipping within Hong Kong is HKD $40.

Q. Do you ship on public holidays?
A. Orders are not dispatched on public holidays and will be sent on the next business day.

πŸ’³ Payment

Q. What payment methods do you accept?
A. We accept major credit cards and debit cards.

πŸ”„ Exchange & Refund

Q. Can I exchange or return my order?
A. Please contact us within 7 days of receiving your order. Items that have been used or damaged are not eligible.

πŸ“© Contact Us

πŸ“§ Email: official.seeya.co@gmail.com
πŸ“Έ Instagram: @seeya_sy